HumanTouch Receives ISO 9001:2015 Recertification

Afaq_9001_ven_pms.jpg

HumanTouch, LLC, a leading IT service provider to the federal government, is pleased to announce that the company has been recertified at the ISO 9001:2015 level of certification for our quality management system.

The ISO 9001:2015 certification allows businesses to work in a more efficient way as it requires all levels of employees in a company to be familiar with the company’s quality management system, increasing productivity across all our federal and commercial projects. 

“The updated ISO 9001:2015 certification shows our continued commitment to providing  world-class, quality solutions to our customers,” HumanTouch CEO Moe Jafari said.  “The quality management approach we have implemented is dedicated to ensuring the success and satisfaction of each of our customers, making sure we help them accomplish their specific, unique missions.”

This recertification was obtained through a thorough, extensive external third-party auditing process by an accredited registrar company.  For questions on how our quality management system can help you achieve your mission, contact us.

About HumanTouch, LLC

HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit: www.humantouchllc.com.

###

Media Contact:
Lauren Leulu
HumanTouch, LLC
(703) 910-5090
lauren.leulu@humantouchllc.com

Bad Big Data – Is it impacting critical thinking? Are we forgetting the question?

BigBadWolf.jpg

by Donna Payton, Program Manager at HumanTouch, LLC

Knowledge is power.
— Sir Francis Bacon

Information and the more you have of it can lead to stronger and smarter decision making.  However, are we asking good questions to minimize what we need to analyze and is too much of a “big” thing detrimental to critical thinking?

I grew up in a generation where you grabbed an encyclopedia (the ultimate “authoritative source” of our generation) and found the ultimate truth - or at a minimum, I was able to get a passing grade on my school paper.  We did not have quick access to many alternatives or comparative data.

Fast forward to 2017; with some fundamental (and typically free) tools, gaining access to data today – and “a lot” of it – for any subject is quite simple.  We all agree, the amount of information available to an individual or an organization is vast.  We use internet search tools to drill down into detailed pieces of information to find answers to simple and complicated questions.  We can ask Siri “what is one plus one?” and returned is 145,000,000 references. 

We know, based on internet search algorithms, the most popular “hits” are in the first couple of pages and generally considered qualified “authoritative sources.”   Consider the question “what are the best parks in Virginia?”  Results provide 1,650,000 instances, but if what you really were looking for is a park with butterfly farms – 43,500 instances.  You have asked a much better question, reducing the amount of data required to be analyzed in order to make a sound, strong qualified decision.  Much more available data than the old encyclopedia. Is this too much data? Or do we just discard all but the top hits to make a decision on options of parks in Virginia with butterfly farms?

Consider the commerce question, “How do I increase productivity, on-time delivery, while providing value, increasing performance, and expanding results?”  53,100,000 results – the answer has to be in there somewhere, yes?  This isn’t a new business question – there are generations of models.

To take into account over fifty-three million sources, reviewing 125 a day, I should have the holy grail answer on how to “increase productivity, on-time delivery, provide value, increase performance, and expand results” in about 1,162 years. 

Ask a better question because you don’t want to evaluate “all” business, only those related to yours.  Qualifying the same question with a more distinct value, such as “warehousing”, and the results have been narrowed to 3,140,000 sources – about 68.5 years.  I guess you could say that is achievable in a lifetime but it is well beyond a business benefitting from the answer and I’m quite certain the doors closed a long, long, long time ago. 

No one expects to go through every piece of source data in the world to make decisions.  However, there is always a fear that data will be discounted as part of the analysis.  Sophisticated business intelligence (BI) tools help qualify the type of source data that is collected, aggregated and reported.  Since BI generally collects and aggregates information from within a data warehouse, we assume the “authoritative source” of information that has been input is complete and accurate.  BI tools have been slow to implement due to factors such as:

  • Being complicated to use
  • Relying on a few experts to perform reporting functions
  • Challenges with pulling data across many systems within which information is stored
  • Challenges with accessing archived data that hasn’t followed the evolving formatting conventions
  • Growing costs associated to reporting and maintenance fees

Big data is not the Big Bad Wolf.  A vast amount of information and the organization of that data always starts with “asking a good question.”  This provides smaller, more succinct set of results that can be analyzed from which to draw conclusions.  There is also the task of overcoming the bias we have adopted that numbers and figures are exact, hence the “need to apply critical thought.” 

HumanTouch, LLC offers low cost, configurable Platform as a Service (PaaS) and Software as a Service (SaaS) for decision-makers at all levels of your organization - executives, project managers, and teams to make decisions based on real-time, integrated information.  Spend more of your time critically thinking with the right data at the start instead of wasting your time trying to find the right data in the first place.  Contact us today to learn more about our time-saving cloud solutions. www.humantouchllc.com

About HumanTouch, LLC

HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit: www.humantouchllc.com.

###

Media Contact:
Lauren Leulu
HumanTouch, LLC
(703) 910-5090
lauren.leulu@humantouchllc.com

HumanTouch Implements Web- and Phone-based Ethics Hotline

HumanTouch, LLC is pleased to announce the launch of its web- and phone-based Ethics Hotline.  HumanTouch’s Hotline allows employees to raise issues which could adversely affect other employees, customers or the organization.  The Hotline is a timely reporting option that provides a confidential way for employees to report potential wrongdoing outside the normal avenues of command.  The Hotline preserves confidentiality and ensures non-retaliation.  To file a report, HumanTouch employees have the option of using a secure, customized web-based reporting solution or by calling a 24/7 toll free phone number manned by live support staff.  All reports receive immediate and confidential attention from appropriate persons within the HumanTouch organization.

Access to the Hotline can be found here:   https://humantouchllc.com/contact/

 

About HumanTouch, LLC

HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit: www.humantouchllc.com.

###

Media Contact:
Lauren Leulu
HumanTouch, LLC
(703) 910-5090
lauren.leulu@humantouchllc.com

HumanTouch Welcomes Wendy K. LaDuca as General Counsel

McLean, Va. (August 15, 2017) – HumanTouch, LLC, which provides strategic, managerial, and tactical expertise to supplement its security, technology, and infrastructure support services, is pleased to announce that Wendy K. LaDuca has joined the HumanTouch team as its new General Counsel.

“We are excited and extremely fortunate to have Wendy join our team here at HumanTouch,” Moe Jafari, President and CEO, said.  “With her nearly 20 years of corporate legal experience, she is certainly an incredible asset to the company.”

Prior to her appointment as General Counsel at HumanTouch, Ms. LaDuca was Senior Attorney at Squire Patton Boggs (US) LLP (“SPB”), providing legal advice on complex corporate, securities and corporate governance matters to clients across various industries.  Immediately before SPB, Ms. LaDuca served as Director/Principal at Kalorama Partners, LLC, working directly under Harvey L. Pitt, 26th Chairman of the U.S. Securities and Exchange Commission (SEC) and founder of Kalorama Partners.  At Kalorama Partners, Ms. LaDuca served clients as skilled independent regulatory and corporate governance counsel in developing strategic approaches for novel, complex and unique legal problems.  Ms. LaDuca also spent several years as a corporate, securities, and mergers and acquisitions attorney at the law firms of Muldoon Murphy & Aguggia LLP (acquired by Kilpatrick Townsend & Stockton LLP) and Weil Gotshal & Manges LLP.    

Ms. LaDuca holds a B.A. from the State University of New York at Albany and a J.D. from the State University of New York at Buffalo.  She is barred in the Commonwealth of Virginia, the District of Columbia and the State of New York. 

About HumanTouch, LLC

HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit: www.humantouchllc.com.

###

Media Contact:
Lauren Leulu
HumanTouch, LLC
(703) 910-5090
lauren.leulu@humantouchllc.com

HumanTouch SVP Rick Hill Featured in Federal Times: Why it’s time to ‘liberate’ IT from vendor lock-in

HumanTouch SVP Rick Hill Featured in Federal Times: Why it’s time to ‘liberate’ IT from vendor lock-in

You can choose your pizza... why not choose your technology?  

About HumanTouch, LLC

HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit: www.humantouchllc.com.

###

Media Contact:
Lauren Leulu
HumanTouch, LLC
(703) 910-5090
lauren.leulu@humantouchllc.com

May 22-23, 2017 | Join HumanTouch at the 2017 CPIC Forum & Conference

HumanTouch will be attending the 2017 Capital Planning & Investment Control Forum and Conference from May 22 - 23 at the Mariott in Washington DC.

Be sure to stop by our table!

 

 

More Information on 2017 CPIC Forum & Conference

About HumanTouch, LLC

HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit: www.humantouchllc.com.

###

Media Contact:
Lauren Leulu
HumanTouch, LLC
(703) 910-5090
lauren.leulu@humantouchllc.com

HumanTouch is now on the GSA Schedule | Sin 132-40

HumanTouch is now on the GSA Schedule, Sin 132-40. 

Click for more information

About HumanTouch, LLC

HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit: www.humantouchllc.com.

###

Media Contact:
Lauren Leulu
HumanTouch, LLC
(703) 910-5090
lauren.leulu@humantouchllc.com

Why Agencies Should Embrace the Cloud - Rick Hill's article published on GCN and GovCloud

About HumanTouch, LLC

HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit: www.humantouchllc.com.

###

Media Contact:
Lauren Leulu
HumanTouch, LLC
(703) 910-5090
lauren.leulu@humantouchllc.com

HumanTouch participating in 2017 Fort Meade Tech Expo

HumanTouch will be at the 2017 Fort Meade Tech Expo with demos and information. We hope to see you there.

"This is an opportunity for the organizations and units structured under the U.S. Army Garrison at Fort Meade, DISA, NSA, U.S. Cyber Command, and other tenant organizations on post to see the latest in emerging technologies, network with industry experts, and share ideas and future goals." ncsi.com

About HumanTouch, LLC

HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit: www.humantouchllc.com.

###

Media Contact:
Lauren Leulu
HumanTouch, LLC
(703) 910-5090
lauren.leulu@humantouchllc.com

HumanTouch participating in 2017 National Conference – The Diversity Gap: From Obstacles to Opportunities

HumanTouch participating in 2017 National Conference – The Diversity Gap: From Obstacles to Opportunities

2017 National Conference – The Diversity Gap: From Obstacles to Opportunities

March 15-16, 2017 | Washington Plaza Hotel, Washington, DC

About HumanTouch, LLC

HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit: www.humantouchllc.com.

###

Media Contact:
Lauren Leulu
HumanTouch, LLC
(703) 910-5090
lauren.leulu@humantouchllc.com