HumanTouch Achieves ISO/IEC 20000-1 : 2011 Certification

McLean, Va. (November 8, 2016) - HumanTouch, LLC, a leading IT service provider to the federal government, is pleased to announce that the company has been certified at the ISO/IEC 20000-1 : 2011 level of certification for our provision of IT infrastructure support and IT helpdesk services.

With this ISO/IEC 20000-1 : 2011 certification, HumanTouch has met the specified requirements to plan, establish, implement, operate, monitor, review, maintain and improve our IT infrastructure and IT helpdesk services. 

“Our ISO/IEC 20000-1 : 2011  certification shows our customers that we are committed to providing quality IT support services,” HumanTouch Senior Vice President Rick Hill said.  “Our ISO/IEC 20000-1 : 2011 standards combined with our Information Technology Infrastructure Library (ITIL) best practices makes for a winning combination for our clients.”

This recertification was obtained through an extensive external third-party auditing process by an accredited registrar company.  For questions on how our IT infrastructure and helpdesk services can help you achieve your mission, contact us.

About HumanTouch, LLC

HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit:


Media Contact:
Sean Lajoie
HumanTouch, LLC
(703) 910-5090