McLean, Va. (November 8, 2016) - HumanTouch, LLC, a leading IT service provider to the federal government, is pleased to announce that the company has been certified at the ISO/IEC 20000-1 : 2011 level of certification for our provision of IT infrastructure support and IT helpdesk services.
With this ISO/IEC 20000-1 : 2011 certification, HumanTouch has met the specified requirements to plan, establish, implement, operate, monitor, review, maintain and improve our IT infrastructure and IT helpdesk services.
“Our ISO/IEC 20000-1 : 2011 certification shows our customers that we are committed to providing quality IT support services,” HumanTouch Senior Vice President Rick Hill said. “Our ISO/IEC 20000-1 : 2011 standards combined with our Information Technology Infrastructure Library (ITIL) best practices makes for a winning combination for our clients.”
This recertification was obtained through an extensive external third-party auditing process by an accredited registrar company. For questions on how our IT infrastructure and helpdesk services can help you achieve your mission, contact us.