A winning ticket: How virtual technicians can improve IT support | GCN Article by Bill Liberti

With ongoing innovation in the cloud, mobility and the Internet of Things, technology is changing by the day. And thanks to bring-your-own-device policies in the workplace and the consumerization of tech, users are growing more sophisticated about their computers and devices.

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HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit: www.humantouchllc.com.

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