A winning ticket: How virtual technicians can improve IT support | GCN Article by Bill Liberti

With ongoing innovation in the cloud, mobility and the Internet of Things, technology is changing by the day. And thanks to bring-your-own-device policies in the workplace and the consumerization of tech, users are growing more sophisticated about their computers and devices.

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About HumanTouch, LLC

HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit: www.humantouchllc.com.


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