Business Process Re-engineering Specialist

This is a mid-level position in which the individual acts as a primary thought leader in the development of business solutions and facilitate organization and project-level process improvement activities. This position requires a person who will:

  • Communicate effectively with clients and colleagues
  • Be self-directed and take direction well
  • Meet deadlines and deliverables.

Employment is contingent on the individual holding an IRS moderate-level MBI. They will not be considered without this clearance.

Key Responsibilities:

  • Using process mapping and improvement expertise to capture findings.
  • Applying process improvement and re-engineering methodologies and principals to conduct process modernization projects. 
  • Transitioning of existing project teams and the facilitation of project teams in the accomplishment of project activities and objectives. 
  • Modeling activity and data
  • Developing modern business methods, identifying best practices, and creating and assessing performance measurements. 
  • Providing group facilitation, interviewing, training, and provides additional forms of knowledge transfer.
  • Coordinating between multiple project teams to ensure enterprise-wide integration of reengineering efforts. 

All work will take place at government facilities or HumanTouch Corporate Headquarters. Any deviations from this will require special permission from the Program Manager and/or the client. 

Work Experience Requirements:

  • Advanced working knowledge of such process improvement standards as CMMI-DEV v 1.3, ISO 20000, ISO 9001:2008 and COBIT.
  • At least 8 years of professional experience with 3 of those years at the Internal Revenue Service. 

Education Requirements:

  • Four years of college (Master’s Degree preferable)
  • 5 years of military service or professional experience will be taken as a substitute for college time