HUMANIZING TECHNOLOGY

Advancing People, Systems, and Missions With Technology

Solving complex government challenges with tailored data management and AI/NLP solutions.

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Connect With Us
HUMANIZING TECHNOLOGY

Customer Experience and
Employee Experience Creates
Human Experience

HumanTouch has supported federal customers for over 25 years with
our winning formula of putting the Human Experience first.

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Get the X Factor

CX

Customer Experience

+

EX

Employee Experience

=

HX

Human Experience

HUMANIZING TECHNOLOGY

AI/NLP-powered solutions with a HumanTouch

Rapidly deploy targeted mission applications on a codeless, FedRAMP High platform with AI-enabled integrated analytics, reporting, project, and workflow tools.

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Experiencing spreadsheet overload?

Combatting decision fatigue
from changes and manual input?

Difficulty managing multiple
budgets and project schedules?

Missing opportunities to leverage actionable
insights from unstructured and siloed data?

HUMANIZING TECHNOLOGY

Superior CX
Service Desk Solutions

Our advanced Service Desk Solutions streamline customer support with centralized ticketing, automated workflows, and powerful analytics, ensuring efficient issue resolution and enhanced decision-making. Our AI/NLP ITSM solution assists employees to provide a concierge VIP customer experience at scale.

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HUMANIZING TECHNOLOGY

Patented IT Kiosk -
Service Right Now

HumanTouch’s Service Desk experience provides live support 24/7/365 in our patented Connect2IT! Kiosk and Smart Locker. Ideal for regional offices, campuses, or as supplemental IT support, the IT kiosk offers 1-on-1 technical support from IT professionals with no tickets, no appointments, no bots, and no wait time.

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HUMANIZING TECHNOLOGY

News and Insights

Catch up on the latest news, articles, and information relating to government contracting, technology, and customer experience.

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Federal Clients Trust HumanTouch

FDA logoIRS logoCensus logoUS NAVY logoUS Army Logo
CUSTOMER FOCUSED

X Factor Customer Service and
Transformational Digital Solutions

Cognitive Decision Management

Digital Transformation

DevSecOps

AI Program and Budget Management

Portfolio Management and Analytics

Agile Business Process Methodologies

Cross-Functional Automated Technology

IT Project, Program, Portfolio Management

Incident Management and Service Desk

FedRAMP High Offerings

Cloud Management

Web Accessibility and 508 Compliance

Cognitive Decision Management

Digital Transformation

DevSecOps

AI Program and Budget Management

Portfolio Management and Analytics

Agile Business Process Methodologies

Cross-Functional Automated Technology

IT Project, Program, Portfolio Management

Incident Management and Service Desk

FedRAMP High Offerings

Cloud Management

Web Accessibility and 508 Compliance

HUMANIZING TECHNOLOGY

What Makes HumanTouch Different?

SOLVING PROBLEMS
THROUGH INNOVATION

We start with the customer experience, understanding pain points, and delivering solutions: from an around the clock IT support kiosk with live technicians to building root cause analysis engines to solve remote office challenges, we solve it.

PARTNERING WITH INDUSTRY LEADERS

We partner with AWS, Microsoft, and other providers to create intelligent responses to meet customer needs. From FedRAMP High offerings to Ai/NLP toolkits, HumanTouch produces exponential results.

CAPITALIZING ON THE FUTURE OF TECH

We know how to support agencies and departments in their digital transformation journey. Whether it is building a scalable, secure government cloud or AI/NLP that
reads millions of records in hours, we help our customers use data to their full advantage.

HUMANTOUCH XFACTOR

Our quality services are empowered by  our proven teams and subject matter experts. Customer service and the highest performance standards are our mission. We deliver truly unique solutions, with staff who stand with you throughout the program.

CAPITALIZING ON THE FUTURE OF TECH

We know how to support agencies and
departments in their digital transformation
journey. Whether it is building a scalable,
secure government cloud or AI/NLP that
reads millions of records in hours, we help our
customers use data to their full advantage.

HUMANTOUCH XFACTOR

Our quality services are empowered by  our proven teams and subject matter experts. Customer service and the highest performance standards are our mission. We deliver truly unique solutions, with staff who stand with you throughout the program.

CAPITALIZING ON THE FUTURE OF TECH

We know how to support agencies and
departments in their digital transformation
journey. Whether it is building a scalable,
secure government cloud or AI/NLP that
reads millions of records in hours, we help our
customers use data to their full advantage.

HUMANTOUCH X FACTOR

Our quality services are empowered by  our proven teams and subject matter experts. Customer service and the highest performance standards are our mission, every day. We deliver truly unique solutions, with staff who stand with you throughout the program.

Lead with Business
Objectives, Optimize with Tailored Technology

We understand the business needs of federal departments and
agencies. HumanTouch is at the forefront of implementing data
science transparency, compliance, decision management, and
accountability for government agencies. From the Department
of Defense to civilian federal agencies in health care and
commerce, we are solving complex and unique data challenges.

Building Relationships, Operationalizing Technology,
Mission Accomplished

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